Privacy Policy - Sujascribe

Effective Date: March 2026

Sujascribe ("we", "our", or "us") is a provider-focused clinical documentation application developed and operated by Suja HealthTech / CareAxes. The application is integrated with the CareAxes Hospital Management System (HMIS).

This Privacy Policy explains how information is accessed, processed, and protected when authorized healthcare professionals use the Sujascribe mobile application.

By using Sujascribe, you agree to the practices described in this Privacy Policy.

1. Nature of the Application

Sujascribe is designed exclusively for authorized healthcare providers such as doctors and clinical staff. It is not a standalone patient-facing application.

Users log in using their existing CareAxes credentials. Sujascribe does not provide independent user registration or onboarding.

2. Information We Access

Sujascribe does not independently collect or store personal user data. However, the app processes and accesses healthcare-related data through its integration with the CareAxes HMIS.

This may include:

All such data is managed within the CareAxes HMIS and is accessed only for authorized clinical purposes.

3. Use of Information

The accessed information is used strictly for:

Sujascribe does not use this data for advertising, profiling, or any unrelated purposes.

4. AI Processing

Sujascribe uses internally developed AI models operated within the CareAxes infrastructure to assist in clinical documentation.

Data Processed by AI:

Purpose of Processing:

No Third-Party AI Services:

All AI processing is performed entirely within our own infrastructure. We do not send, share, or transmit any data to external third-party AI providers.

No AI Training Usage:

Data processed through Sujascribe is not used to train public or shared AI models and is not used for any purpose other than real-time clinical documentation.

5. Data Sharing

Sujascribe does not sell, rent, or share personal or medical data with third parties.

This includes AI processing, which is fully handled within our own infrastructure and not by any external service providers.

All data remains within the CareAxes ecosystem and is accessible only to:

6. Permissions

Sujascribe may request the following permissions:

These permissions are used strictly for application functionality and not for any unrelated purposes.

7. Data Storage and Security

Sujascribe does not independently store patient data. All records are securely stored within the CareAxes HMIS infrastructure.

We implement industry-standard security measures including:

8. Data Retention

All medical and operational data is retained according to CareAxes HMIS policies and applicable healthcare regulations.

Sujascribe does not independently control or modify retention periods.

9. Legal Basis

Data is processed under the authorization of healthcare providers and healthcare institutions using the CareAxes HMIS system. Access and processing are strictly limited to clinical and operational purposes.

10. User Responsibility

Users are responsible for maintaining the confidentiality of their login credentials and ensuring secure use of the application.

11. Children's Privacy

Sujascribe is not intended for use by children. It is strictly a provider-only application used by authorized healthcare professionals.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page with a revised effective date.

13. Data Deletion Requests

Sujascribe does not independently own or manage healthcare records. All clinical and user-related data is maintained within the CareAxes Hospital Management System (HMIS) and is controlled by the respective healthcare institution.

Users can request deletion of their account data and associated personal information by emailing careaxes@sujainfo.com.

The request should include:

Upon receiving the request, we will verify the user's identity and coordinate with the relevant healthcare institution before processing the request.

We will acknowledge all data deletion requests within 3–5 business days and process eligible requests within 30 days.

Upon successful processing, we will delete or anonymize applicable data, which may include:

Please note that certain medical, audit, operational, billing, or regulatory records may be retained where required by applicable laws, healthcare regulations, contractual obligations, or legitimate operational requirements.

Where available, users may also request deletion or modification of applicable account data through authorized administrators using the CareAxes web application.

For questions regarding data deletion requests, please contact careaxes@sujainfo.com.

14. Contact Us

If you have any questions regarding this Privacy Policy, data handling practices, or wish to submit a data deletion request, please contact:

Email: careaxes@sujainfo.com